Privacy Policy

This Privacy Policy describes how S&S Painting collects, uses, and protects the personal information you provide to us when you use our website or engage our services. We are committed to protecting your privacy and ensuring the security of your personal information.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, address, phone number, and email address.

• Project Information: Details about your painting project, including property type, size, and specific requirements.

• Payment Information: Credit card details or other payment information necessary to process payments.

• Website Usage Data: Information about how you use our website, including IP address, browser type, and pages visited.

• Communications: Records of any communications you have with us, including emails, phone calls, and contact form submissions.

2. How We Collect Information

We collect personal information in the following ways:

• Directly from You: When you provide information through our website, contact forms, or during consultations.

• Automatically: Through cookies and other tracking technologies when you use our website.

• From Third Parties: In some cases, we may receive information from third-party service providers, such as payment processors.

3. How We Use Your Information

We use your personal information for the following purposes:

• Providing Services: To provide painting and related services, including project planning, execution, and customer support.

• Processing Payments: To process payments for our services.

• Communication: To communicate with you about your project, provide updates, and respond to inquiries.

• Marketing: To send you promotional materials and information about our services, where permitted by law.

• Improving Our Website: To analyze website usage data and improve the functionality and user experience of our website.

• Legal Compliance: To comply with legal obligations and regulations.

4. How We Share Your Information

We may share your personal information with the following parties:

• Service Providers: Third-party service providers who assist us in providing our services, such as payment processors, marketing agencies, and IT support.

• Legal Authorities: When required by law or legal process, we may disclose your personal information to legal authorities.

• Business Partners: With trusted business partners who offer complementary services, with your consent.

We do not sell your personal information to third parties.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: Using encryption to protect sensitive information transmitted online.

• Secure Storage: Storing personal information on secure servers with limited access.

• Access Controls: Implementing access controls to restrict access to personal information to authorized personnel only.

• Regular Audits: Conducting regular security audits to identify and address potential vulnerabilities.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to access the personal information we hold about you.

• Correction: You have the right to request that we correct any inaccurate or incomplete personal information.

• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.

• Opt-Out: You have the right to opt-out of receiving marketing communications from us.

To exercise these rights, please contact us using the contact information provided below.

8. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files that are stored on your device. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page, and your continued use of our website and services constitutes acceptance of the revised Privacy Policy.

11. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

S&S Painting
423-240-3853

slavensivleypainting@gmail.com

By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy